ZeroDocs.com, Inc.  |  Effective Date: April 9, 2026

ZeroDocs.com, Inc. (“we,” “us,” or “our”) operates a WordPress-based e-commerce website that sells downloadable construction specification documents. This Privacy Policy explains what information we collect, how we use it, and your rights. By using our website, submitting a form, or making a purchase, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in three ways: when you make a purchase, when you submit a contact form, and when you request a sample specification document.

Purchase transactions

• Full name
• Email address
• Billing address
• Payment information (processed securely by Stripe; see Section 3)

Contact forms

When you submit a contact form on our website, we collect your name, email address, and the content of your message. This information is stored in our WordPress database and used solely to respond to your inquiry.

Sample specification request

When you submit your email address to receive a sample specification document, we collect and store that email address in our WordPress database. We use this to deliver the requested document and may occasionally follow up with relevant information about our products and services. We do not enroll you in an automated email sequence.

Information collected automatically

Our website may collect standard server log data, such as your IP address, browser type, and pages visited. This data is used solely for website security and performance and is not linked to your personal profile.

2. How We Use Your Information

We use the information we collect only for the following purposes:

• To process and fulfill your purchase order
• To deliver your purchased or requested downloadable documents
• To send a purchase confirmation email
• To respond to contact form inquiries
• To occasionally follow up with individuals who have requested a sample specification, regarding our products and services
• To maintain records required for accounting and tax compliance

We do not use your information for third-party advertising, and we do not enroll any user in automated marketing sequences without explicit consent.

3. Payment Processing

All payment transactions are processed by Stripe, a third-party payment processor. ZeroDocs.com, Inc. does not store, process, or have access to your full credit card number or payment credentials.

Stripe processes your payment information in accordance with their own Privacy Policy and PCI-DSS security standards. You can review their privacy practices at stripe.com/privacy.

4. Data Storage

Personal information collected through purchase transactions, contact forms, and sample specification requests is stored in our WordPress database, hosted on a secured server. We do not use third-party CRM platforms or external email marketing services to store your information.

We do not use Google Analytics or any third-party analytics platform, and we do not allow public comments on our website.

5. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes. Your information is shared only in the following limited circumstances:

• With Stripe, solely to process your payment transaction
• With our hosting provider, as necessary to operate the website and database
• As required by law, regulation, or valid legal process

6. Data Retention

Purchase records and associated personal information are retained for seven years in accordance with standard business record-keeping requirements. Contact form submissions and sample specification email addresses are retained for as long as reasonably necessary for business purposes. You may request deletion of your data at any time by contacting us directly.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of data we hold about you. To exercise any of these rights, contact us using the information in Section 12. We will respond within 30 days.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected and the right to request its deletion. We do not sell personal information as defined under the CCPA.

8. Opting Out of Follow-Up Communications

If you submitted your email address to receive a sample specification and no longer wish to receive occasional follow-up communications from us, you may opt out at any time by contacting us at info@zerodocs.com and requesting removal. We will honor all opt-out requests promptly.

9. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. Our website uses SSL/TLS encryption for all transactions. Payment processing is handled entirely by Stripe on their secure servers.

No method of transmission over the internet is completely secure. While we take data protection seriously, we cannot guarantee absolute security.

10. Downloadable Products

Our products are delivered as digital downloads. Because the product is delivered immediately upon purchase, all sales are final. Please review product descriptions carefully before purchasing.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or would like to be removed from our follow-up communications list, please contact us at:

• ZeroDocs.com, Inc.
• Irvine, California, United States.
• Email: info@zerodocs.com

This Privacy Policy was prepared for ZeroDocs.com, Inc. and reflects our actual data practices as of the effective date above.